Help Center

Frequently Asked Questions

General Questions

What Do I Get In The Box?

Can I Recycle My Box/Packaging Materials

Food

How Long Will the Food Stay Fresh?

How Are Grocery Pup Meals Made?

What Is Your Refund Policy?

Subscriptions

Can I Modify My Box or Skip a Week?

How Do I Cancel My Subscription?

Delivery

Who Delivers My Package?

What Time Should I Expect My Delivery?

Do I Need To Be Home To Sign For My Delivery?

How Do You Keep the Food Fresh in Transit?

Didn’t find what you were looking for? Contact us. Contact